GDPR Information

glade-field is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we handle personal data and your rights under data protection law.

Data Controller

glade-field acts as the data controller for personal information collected through our website and in connection with our services. As data controller, we determine the purposes and means of processing personal data.

Contact details:
glade-field
47 Kensington High Street
London W8 5ED
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you, such as fulfilling digitisation orders.
• Legal obligation: Where processing is necessary to comply with a legal obligation, such as maintaining financial records.
• Legitimate interests: Where processing is necessary for our legitimate interests, provided those interests do not override your fundamental rights and freedoms.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request. We will respond to valid requests within one month.

Right to Rectification

You have the right to request correction of any inaccurate personal data we hold about you, and to have incomplete data completed.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Right to Restrict Processing

You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you.

Exercising Your Rights

To exercise any of your data protection rights, please contact us using the details provided above. We may need to verify your identity before processing your request. There is no charge for most requests, but we may apply a reasonable fee if your request is clearly unfounded or excessive.

Data Security Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data during transmission
• Access controls to limit data access to authorised personnel
• Regular security assessments and updates
• Staff training on data protection
• Secure disposal of data when no longer required

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Last updated: June 2026